Returns & Exchanges

At IGK, we want you to love your hair. If you are not completely satisfied with your purchase, we offer easy returns on all products within 30 days of the delivery date.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is submitted, we will email you a prepaid shipping label to print and attach to your original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location. Please ensure the product is securely packed to prevent leaking during transit.

4

Receive Your Refund

After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing